A part of the delivery and installation of solutions is the post-installation service and technical support, divided into 3 levels. The first level of support is provided by our skilled local partners; their first step is to refine or localize problems. At any time, they can contact the VUMS certified professionals who provide second level support. In severe cases, 3rd levels of support is used provided by the manufacturers of the equipment.
For cases when a problem cannot be resolved, problems are immediately escalated to the top management of companies, both local partners VUMS and management vendors.