Product types related to product:

Ensuring stable operation of a communication infrastructure

A part of the delivery and installation of solutions is the post-installation service and technical support, divided into 3 levels. The first level of support is provided by our skilled local partners; their first step is to refine or localize problems. At any time, they can contact the VUMS certified professionals who provide second level support. In severe cases, 3rd levels of support is used provided by the manufacturers of the equipment.

For cases when a problem cannot be resolved, problems are immediately escalated to the top management of companies, both local partners VUMS and management vendors.

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I give consent to the company VUMS Datacom, Ltd. based Lužná 591, 16000 Prague 6, ID: 48585611, registered in the Commercial Register of the Municipal Court in Prague, Section C, File 17811, to collect and process in accordance with law no. 101/2000 Coll. as amended, my name and e-mail address and other personal data provided for inclusion in the database in order to offer products, services and sending commercial messages by electronic means pursuant to applicable law no. 480/2004 Coll., on indefinitely until further notice.