Assured Services

Assured Services

Appropriate QoE from customer applications is only achieved while keeping the required level and quality of individual service - SLA. We provide Assuered Serices for the largest Czech customers, but also for their suppliers. No matter the size of the customer, anyone who provides a service or a its part, must meet the SLA required by the customer.


List by product type

Delivering customer service equipment parts throughout the country

A very popular part of the service is the replacement of equipment with guaranteed delivery times for any place in the Czech Republic. We frequently provide assistance in integrating devices into networks for our customers. Another of the very practical and long-term valued services focuses on the age of the device, in relation to its usage. Customers please note the increased probability of failure of equipment that has been used over extended periods.

Detail produktu Supplier:

Monitoring and analysing communication infrastructure, applications and network connectivity

The aim of this service is to prevent restrictive service interruptions caused by malfunction of information and communication systems, the importance and complexity of which grows year by year. Application or hardware failure, unavailability, or overload of a single element of the system can affect client satisfaction. The response of the communication infrastructure of a single application is subjectively assessed by users. This assessment is reflected in the perception of the system as a whole, and thus, of QoE.

Detail produktu Supplier:
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I give consent to the company VUMS Datacom, Ltd. based Lužná 591, 16000 Prague 6, ID: 48585611, registered in the Commercial Register of the Municipal Court in Prague, Section C, File 17811, to collect and process in accordance with law no. 101/2000 Coll. as amended, my name and e-mail address and other personal data provided for inclusion in the database in order to offer products, services and sending commercial messages by electronic means pursuant to applicable law no. 480/2004 Coll., on indefinitely until further notice.